4/25: Nursing Perspectives: Looking Beyond Compliance to See the True Value of Training
Want to hear something scary? Less than half your staff feel completely prepared to perform their job in the field. And here’s an equally frightening fact. Your customers are feeling the effects. Both customers and employees rated training received as one of their lowest satisfaction scores in the latest HCP Benchmarking Report.
4/18: Is Your Marketing Plan Working? The 6 Pillars of Post-Acute Care Marketing
Marketing your post-acute care business is essential for long-term success. But when you’re not a marketer, knowing how to do it effectively and finding the time can be a challenge. That’s why we’re rolling out a webinar series dedicated to helping you understand the most important aspects of marketing in post-acute care and how to get the maximum value from each.
4/11: The Future of Technology in Post-Acute Care
Technology is evolving in both the home care and facility settings. But, how is that technology shifting care? What opportunities does it present you right now? And can it be an effective stone in your sling to fend off approaching giants?
4/18: Why Negative Feedback is a Gift—How to Start Learning From Your Caregivers & Clients
Thursday, April 18th @ 1:00pm EST
What’s the most overlooked gift someone could give your home care business? A negative review. Why? Because this is where you can learn from your employees and customers. What people say about your home care organization affects profitability, credibility, ability to recruit, and ultimate success.
5/15: How to Become a Magnet for Top Candidates as a ‘Great Place to Work’
Monday, May 15th @ 1:00pm EST
Last year we hosted a webinar on how to become a “Great Place to Work” and the dramatic results it can have on your recruitment and retention efforts. The response was nothing short of jaw dropping! It was one of our most attended webinars of the year and one of the most requested for an encore performance.
3/21: Part 1 – Barbara Karnes Fireside Chat: Have you ever had a patient die?
Contrary to popular belief, dealing with the dying process isn’t exclusive to hospice organizations. Professionals across the healthcare continuum encounter death and must be prepared to serve the end-of-life needs for the aging population—both now and in the years to come.
3/19: Creating an Employee Experience that Boosts Recruitment and Retention
Despite the attention it’s been given over the past few years, the staffing crisis in home-based care and senior living remains a major problem. The post-acute care industry ranks in the top five for highest turnover rate, costing providers an average of $310,880 a year on employees who stick around for 12 weeks max. Fortunately, you have an ace up your sleeve to improve employee recruitment and retention.
3/14: The Whisper or the Shout? Which Negative Feedback is More Damaging to Your Home-Based Care Company’s Reputation?
What people say about your home-based care organization affects profitability, credibility, ability to recruit, and ultimate success. But, it’s not just what they say, it’s how they say it. Some whisper while others shout—and both have far-reaching implications.
3/12: The Whisper or the Shout? Which Negative Feedback is More Damaging to Your Senior Living Company’s Reputation?
What people say about your senior living organization affects profitability, credibility, ability to recruit, and ultimate success. But, it’s not just what they say, it’s how they say it. Some whisper while others shout—and both have far-reaching implications.
Nursing Perspectives: How to Prepare for the Alzheimer’s and Related Dementias Surge
The Alzheimer’s Association estimates that 6 million Americans are currently living with Alzheimer’s disease. With the baby boomer populations aging, this number is expected to become 13 million by 2050. How do we as care professionals prepare for this surge? A handpicked lineup of specialized nurses will explore the following topics to help you expand your knowledge in the present while preparing for the future of Alzheimer’s and dementia-related care.