Does Your Retention Strategy Focus on “Staying”?

If "stay interviews" are not part of your overall retention strategy, then you are likely missing out on a critical tool to boost employee satisfaction and reduce turnover. A "stay interview" is a one-on-one interview between a manager and employee. It's designed to help the manager learn what makes the employee want to keep working for your organization and what might prompt the employee to leave.

By | 2018-05-09T16:43:36+00:00 February 12th, 2018|Ginger's Blog, Leadership|0 Comments

Tips for Creating a Successful E-Learning Course

E-learning offers a variety of benefits that traditional training options just can’t. On top of reducing costs, e-learning is more efficient and can be used anytime. To make the most of it, you just have to remember to keep a few things in mind when you’re developing courses. This post reviews tips for creating effective e-learning.

By | 2018-02-18T16:05:12+00:00 October 9th, 2017|Education, Resource Development, Training|0 Comments

Understanding Internet Browsers

Let’s talk about browsers. What’s an internet browser? Well, if the Internet is the Information Highway, then your browser is your car. In other words, you need a browser to get to your desired destination within the great wide web. How do you know which browser you are using? With so many to choose from, what browser should you select?

By | 2018-04-15T12:54:55+00:00 October 9th, 2017|Support, Technology|0 Comments

70:20:10 Framework for Learning and Onboarding

The 70:20:10 Framework for Learning and Development specifies that learners most effectively obtain 70% of their knowledge from on-the-job experiences, 20% from interactions with others, and 10% from formal educational activities. Is your education strategy effective?

By | 2018-02-13T09:02:00+00:00 September 19th, 2016|Education, Marissa's Blog, Training|0 Comments

Notice of Nondiscrimination in Health Programs

Effective July 18, 2016, all Medicare-certified healthcare organizations must notify patients about how they comply with nondiscrimination requirements. Section 1557 of the Affordable Care Act (ACA) prohibits discrimination on the basis of race, color, national origin, sex, age, or disability in certain health programs and activities.

Medicare Home Health Pre-Claim Review Demonstration

Despite concerns from the home health industry about the burden of a prior authorization requirement and how it will restrict access to care, CMS will move forward with a three-year Medicare pre-claim review demonstration for home health agencies in five states as published to the rule posted in the Federal Register on June 8, 2016.

By | 2018-02-15T13:36:02+00:00 June 8th, 2016|Billing, Industry Updates - Home Health, Lu's Blog|0 Comments

FY2017 Hospice Wage Index and Payment Rate Update

As mandated by Section 3004(c) of the Affordable Care Act, Hospices have been collecting 7 Hospice Quality Reporting Program (HQRP) measures using the Hospice Item Set (HIS) since July 1, 2014. On April 28, 2016, the Centers for Medicare and Medicaid Services (CMS) published the proposed FY 2017 Hospice Wage Index and Payment Rate Update, which includes the addition of two new quality measures.

By | 2018-02-15T17:41:26+00:00 May 1st, 2016|Industry Updates - Hospice|1 Comment

Additional G-Codes Differentiating RNs and LPNs

On January 1, 2016, Change Request 9369 goes into effect, requiring that home health and hospice agencies use two separate G Codes when billing for skilled registered nurse (G0299) and licensed practical nurse services (G0300) to distinguish which service was provided during each visit. 

Are You Meeting the New Recertification Requirement?

Have your clinicians been complying with Change Request 9189 of the Program Integrity Manual (Pub 100-08) involving a new certification requirement that applies to recertifications? This update requires a statement on the recertification certification/plan of care by the certifying physician estimating how much longer skilled services will be required.

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