The Home Care Institute LearnCenter
Home Care Institute provides our clients with a comprehensive Learning Management System. On your LearnCenter, you’ll find intuitive, dynamic features. Our innovative courses provide the highest quality education. Learners and managers will find powerful tools at their finger tips, but all of it easy to use for even the least tech-savvy. In addition to all that, we offer full support so you’re never on your own.
Each LearnCenter offers the following:
An expansive and growing library of online courses for compliance, aide training, soft skills and more
Content specifically for home care, hospice, and private duty
Interactive and engaging courses
The latest advances in technology-based learning
Ongoing updates to keep you ahead of industry changes
ANCC accredited content that offers continuing nursing education hours for professional re-licensure in all 50 states
Courses for both Medicare skilled services and private providers
Downloadable resources to support knowledge retention
A growing list of content partners to help expand our growing library.
Knowledge Programs to automate the assignments based on job
Electronic tracking and reporting
Full support by Home Care Institute with extended hours and availability 7-days a week
Built in messaging that can also send emails and text messages
Performance management for electronic performance and competency assessments
Job aids and video tutorials to explain every aspect of Home Care Institute
Accessibility on all browsers and devices, including tablets and smart phones
A free app to make taking training on the go even easier
More time to mentor (and work) because you’ll spend less time on repetitive education
Less training downtime, because employees with an active login and an internet connection can take training 24/7
Hands-on assistance with set-up and a personalized education plan
Easy-to-use electronic tracking and reporting
Manager and administrator dashboards with charts and reporting to track trainin
The ability to promote and track live training alongside online courses for one comprehensive transcript
Client LearnCenter branding (for organization with 50+ licenses)
Affordable per-license subscription plan that allows clients to manage active users
Frequently Asked Questions
Organizations must purchase at least 10 licenses for a 12-month subscription period. Learn more about our subscription pricing plans.
The platform is accessible from any browser. Currently, the majority of courses are responsive and will work on all browsers and devices. Users can also use tablets or smartphones to access training. They can use either the internet browser or the free app to take training.
Computers must either have a modern browser (Internet Explorer 10 or above, Chrome, Firefox or Safari) or the Flash Player installed. Audio is required for most courses. Hardcopy resources require a PDF reader to view and download.
Home Care Institute fully supports the platform. This includes resetting passwords, helping users with course access, assigning training, running reports, and responding to any questions or concerns from managers or employees.
Each client will need at least one site administrator who will be our primary contact. All the Site Administrator needs to do is communicate staff changes/license status, define training, and run or request reports as necessary.
Depending on the desires of the organization, the administrator can learn either minimal functionality (running reports and managing users) or extensive functionality (comprehensive back-end controls). The site administrator or designee is responsible for managing users. This involves providing HCI with basic user information (User ID, first name, last name, job role, and manager details) and letting us know which accounts should be active. Users can be managed via a user spreadsheet. Optionally, for a one time fee we can set up integration.
Employee managers and other administrators can split some of the responsibility of managing users. By default, managers have administrative access to their direct reports, while administrators have access to the entire company.
Yes, the majority of our courses offer credit hours.
Home Care Institute is nationally accredited through the American Nurses Credentialing Center to provide continuing nursing education hours. The majority of our courses offer contact hours for nurses. We also provide aide courses which offer hours for CNS certificate renewal in all States except Delaware and Texas. A small portion of our library, primarily our soft skills courses, do not offer any credit hours.
Organizations with 50 or more active licenses can host custom courses on their LearnCenter. This service has no additional cost, and your custom courses will only be available for your organization.
Qualifying clients are still responsible for creating their own content. It can be in the form of text files, PowerPoint presentations (with or without audio), videos, recordings, or any other media that can be shared online. The HCI education team places that content inside a course on the LearnCenter.
Clients may also submit a post-test or attestation statement. The custom courses can be added to knowledge programs, assigned to employees, and tracked for completion. In addition to online courses, we can also host client resources.
Custom branding is only available for organization with 50 or more active licenses. For qualifying clients, Home Care Institute will create a custom banner to brand the LearnCenter home page. These clients also have the ability to load their own courses and resources.
Clients who purchase less than 50 licenses continue to have access to all functionality of the Learning Management System, except for custom branding and the ability to load their own content and courses.